After-Hours & Overflow
Lead capture for the calls your agents can’t pick up: evenings, weekends, viewings and busy hours.
Starting at
$297 /month
+ $497 one-time setup · USD
AI receptionist & lead qualifier for real estate
Answer every property enquiry, in your client’s language.
Suntec AI answers calls, web chat and texts 24/7 for real-estate agents, teams and agencies anywhere. It qualifies buyers, sellers and tenants, books viewings with the right agent, and sends every lead to your CRM, in English, Spanish, Arabic, French, Mandarin or dozens of other languages.
- Always says it’s an AI
- No price or return promises
- Dozens of languages, one agent each
- You approve every script
Lead summary
Phone · 11:18 PM- Caller
- Started in Arabic · switched to English
- Looking for
- Buy · 2-bed apartment
- Areas & budget
- Two preferred areas · budget range given
- Timeline
- Within 3 months
- Next step
- Viewing call-back · Sat 11:00 AM
Sent to CRM Agent alerted
Why agencies look at AI reception
Buyers call the agent who answers.
Property enquiries arrive from portals, ads and listings at all hours, often from people comparing several agencies. If nobody picks up, the next agency on the list usually gets the conversation.
Evenings, weekends, other time zones
Overseas buyers and investors call when it suits them, which is often after your office has closed.
Agents out on viewings
Your best people are driving, showing or negotiating. New enquiries go to voicemail or wait for a call-back.
More than one language
Buyers and tenants often prefer their own language. Each language gets its own agent, and a caller who switches mid-call is passed across without hanging up.
Who it’s for
Built for real-estate teams, wherever you sell or let
Agents, teams & agencies anywhere
Solo agents, teams, brokerages and developers in any market: buyer, seller, tenant and landlord enquiries, listing calls and viewing requests, in the languages your clients use.
Live demo
Example: Dubai & the UAE
Arabic and English agents that hand the call to each other mid-conversation, for off-plan, resale and rental enquiries at all hours. This is our live demo.
Example: US real estate
Agents, teams and brokerages: buyer and seller enquiries, listing calls and open-house follow-up, in English and Spanish.
Property management
Tenant and owner calls, maintenance requests logged and routed, and leasing enquiries qualified and booked, day and night.
Run a law firm? See our AI intake for law firms.
How it works
From missed call to booked viewing, in four steps
- 1
Forward the calls you miss
Keep your number. Forward after-hours, overflow or unanswered calls, and add our chat snippet to your website. Your agents still answer when they can.
- 2
The AI answers and qualifies
It says up front that it’s an AI assistant for your agency, then asks your approved questions: buy, rent or sell, area, property type, budget range and timeline.
- 3
Serious leads get booked
Callers who fit your criteria are offered a viewing or a call-back with the right agent, and get a confirmation. Everyone else is handled the way you specify.
- 4
Your agent gets the full picture
An English summary goes to the agent by email or text and to your CRM via webhook or n8n. Hot leads are flagged straight away.
One assistant, three channels:
Phone calls
Website chat
Text messages
Clear boundaries
What the AI does, and what it never does
It’s a receptionist and lead qualifier, not an agent or adviser. It handles the first conversation and leaves advice, pricing and negotiation to your people.
It does
- Answers calls, web chat and texts 24/7 in the languages your callers speak
- Tells every caller it’s an AI assistant, at the start of the conversation
- Each language runs as its own tuned agent, and calls can pass between them mid-conversation
- Qualifies buyers, tenants, sellers and landlords with your questions
- Books viewings and call-backs on agent calendars and sends a confirmation
- Sends the lead, summary and transcript to your CRM via webhook or n8n
- Routes hot leads and urgent calls to a person by transfer, text or email
It never
- Give legal, financial, visa or mortgage advice
- Promise prices, rental yields, returns or availability
- Pretend to be a person or a licensed agent
- Negotiate, make offers or accept terms on your behalf
- Record without telling the caller, or contact people who haven’t agreed to it
- Sell or advertise with your callers’ information
Your agency stays responsible for the rules of your regulator and market. Read the full AI Disclosure.
Any language your agency needs
One agent per language, one call
We customise the AI for the languages your clients speak, from English, Spanish and French to Arabic, Hindi, Mandarin, Portuguese and dozens more supported by our voice platform. Each language is set up and tested as its own agent, because a single-language agent understands and speaks more accurately than one that guesses. We confirm your exact languages and voices before you sign.
Example from our live demo: in Dubai, an Arabic agent and an English agent work as a pair. When the caller switches language, the call passes to the other agent without hanging up, and the details already given carry across. Your team gets the summary in the language you choose.
مساعد ذكاء اصطناعي
أهلاً بك. أنا مساعد ذكاء اصطناعي للوكالة، ولا أقدّم استشارات قانونية أو مالية. هل تبحث عن شراء أم إيجار؟
English summary for your agent
Caller started in Arabic, switched to English. Buying a 2-bed; areas and budget range noted. Viewing call-back requested.
Illustrative example.
Integrations
Leads land where your agents already work
Lead details, summaries and booked viewings go to your CRM and agent calendars, so nobody has to retype a call.
Tell us which CRM you use and we’ll confirm the connection before you sign.
-
Your CRM
Via webhook or n8n
-
Google Calendar
Calendar
-
Cal.com
Calendar · also connects Outlook / Microsoft 365
-
Email & SMS
Summaries & alerts
-
Call transfer
To the agent on duty
-
Website chat
Small snippet
Hear it yourself
Example market: an Arabic and English demo
Al Noor Properties is a fictional Dubai agency, showing how we set up two languages for one market. Ask about a 2-bed in Arabic, switch to English halfway, ask for a guaranteed return and hear it decline politely. Your agency’s version would use your own languages.
Working with us
Plain commitments.
No invented logos, testimonials or results. You approve the script, we test it with you before real callers reach it, and you can talk to the people who built it.
Honest AI, every time
The AI identifies itself on every call, chat and text, and never claims to be a person or a licensed agent.
You approve the script
Qualification questions, booking rules and hand-off paths are written with you and signed off before go-live.
Careful with data
Encrypted connections, access limited to your team and ours, recording only with notice, and no selling or advertising with caller data.
A company you can reach
Suntec AI LLC is a registered US company. You get a direct line to the team that sets up and tunes your assistant.
Pricing
Simple monthly plans
Starting prices in USD. Ask about a 14-day trial on an overflow line.
Recommended
24/7 Intake + Booking
Round-the-clock lead qualification that books viewings and valuation calls for your agents.
Starting at
$597 /month
+ $997 one-time setup · USD
Intake + Docs + Reactivation
For larger agencies, brokerages and property managers that want follow-up and old-lead reactivation handled too.
From
$1,250 /month
+ $2,500 one-time setup · USD
FAQ
Questions agencies ask us
Disclosure, advice limits, languages, consent and setup. Something else? Contact us.
Will callers know they’re talking to an AI?
Yes. Every call, chat and text starts with a clear statement that the caller is speaking with an AI assistant for your agency, and the AI answers honestly if asked again. Callers can ask for a person at any time; the AI then follows your rules (transfer, call-back or message).
Does it give advice on prices, returns, visas or mortgages?
No. It doesn’t give legal, financial, visa or mortgage advice, and it doesn’t promise prices, rental yields, returns or availability. It collects what the caller is looking for and books them with one of your agents, who answers those questions.
Which languages does it speak?
We set it up in the languages your agency needs. Our voice platform supports dozens of languages, including English, Spanish, French, German, Portuguese, Italian, Arabic, Hindi, Mandarin Chinese, Japanese, Korean and Russian, and we confirm your exact languages and voices before you sign. Each language runs as its own agent for accuracy. Example: for Dubai we run two agents, one Arabic and one English, and the call moves between them mid-conversation without hanging up, carrying the caller’s details across. It understands common Gulf, Egyptian and Levantine phrasing and replies in clear Modern Standard Arabic. Your team gets the lead summary in English. You can request a live demo to hear it.
Are calls recorded? What about consent?
Recording is optional. When it’s on, the AI says at the start of each call that the call is recorded and transcribed, before any questions. Recording, consent and marketing-call rules differ by country and state, so we agree the wording with you and you confirm it with your own adviser. You can switch recording off and keep only the written summary.
What about real-estate regulations?
The AI is a receptionist and lead-capture assistant, not a licensed agent or broker. It doesn’t negotiate, give advice or make offers. Your agency stays responsible for meeting the rules of your regulator and market, wherever you operate, and we build the script around the limits you set.
Which CRM does it work with?
Leads, summaries and transcripts are sent to your CRM through a webhook or an n8n workflow, so most CRMs with an API or webhook support can be connected. Tell us what you use and we’ll confirm before you sign.
How long does setup take?
After a kickoff call, we draft your script and call flow, you review and approve it, and we test it together before any real caller hears it. Voice and web chat are typically live within 48–72 hours of a signed agreement and a completed onboarding questionnaire, as long as you approve the script and grant access in that window. US SMS is added after carrier A2P 10DLC registration, which typically takes 2–3 weeks. These are typical timelines, not guarantees.
Do we keep our phone number?
Yes. You keep your existing number and forward after-hours, overflow or unanswered calls to a line we provide. Web chat is a small snippet on your website.
Can we try it before committing?
Yes. Ask about a 14-day trial on an overflow line: forward only the calls your team misses, review every summary, then decide.
See how it would answer your enquiries
Book a 20-minute call. We’ll walk through how your leads come in today, run a live demo of the AI on a sample enquiry, and tell you honestly whether it’s a fit.